Learning Resources

Welcome to our library of free resources, you can browse through all the resources.

  • Sep

    Chair People - 5 Mistakes You Can't Afford to Make

    Posted by R. Thomas

    By avoiding these common mistakes, you can run effective meetings with confidence and professionalism.

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  • Sep

    Minute Takers - 5 Mistakes You Can't Afford to Make

    Posted by R. Thomas

    By avoiding these common mistakes, you can produce accurate, clear, and effective meeting minutes that serve their intended purpose.

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  • Mar

    Why People Fear Public Speaking

    Posted by R. Thomas

    There are many reasons why people get nervous about public speaking. Find out here the 5 most common reasons.

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  • Mar

    Top 10 Skills that Employers Look For

    Posted by R. Thomas

    In today's job market, employers are constantly seeking candidates with a specific set of skills that align with the demands of their industry.

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  • Mar

    Building Rapport

    Posted by R. Thomas

    Rapport building is the process of establishing a connection, understanding, and harmony with another person. It is a fundamental skill in building and maintaining relationships, both personal and professional.

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  • Mar

    Communication Breakdown: Jargon

    Posted by R. Thomas

    Jargon refers to specialised terminology or language used by people in a particular profession or industry that is often difficult for outsiders to understand.

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  • Feb

    Understanding Tone of Voice

    Posted by R. Thomas

    Tone of voice refers to the way in which a person speaks, including their pitch, volume, intonation, rhythm, and emphasis.

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  • Oct

    Using a Flipchart

    Posted by R. Thomas

    Have a title page (possibly with your name on as well) and leave it until you are ready to use the chart so as not to distract. Pre-prepare some pages so you don't keep people waiting - especially if using diagrams.

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  • Nov

    Using a Overhead Projector

    Posted by R. Thomas

    A professional 'template' with logo or name in each corner looks good. Some acetates can be printed from a computer with a normal inkjet colour printer.

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  • Dec

    Using a Whiteboard

    Posted by R. Thomas

    Set up the easel and chart before starting - don't struggle in front of the audience. Bring your own pens - don't rely on the ones at the venue working properly.

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  • Jan

    Using an Interactive Whiteboard

    Posted by R. Thomas

    The screen is very like a whiteboard - usually wall mounted - and it can be used just like a normal whiteboard with dry wipe markers.

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  • Feb

    8 Top Tips for Job Interviews

    Posted by R. Thomas

    Express yourself clearly with a strong voice and good diction and grammar. Pay close attention to your personal appearance; dress to your advantage.

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  • Mar

    Job Interview Dress Code

    Posted by R. Thomas

    Here are some top tips for making a good first impression when undergoing a job interview. An interviewers first impression of you will be on how you look and what you are wearing.

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  • Apr

    Pre Job Interview Tips

    Posted by R. Thomas

    If you have been asked to attend a job interview then the means in which you applied for the vacancy (CV, application, etc) must have impressed your potential new employer.

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  • May

    7 Top Tips for Assertiveness

    Posted by R. Thomas

    Here are 7 top tips for communicating an assertive attitude. Remember that being assertive is about an appropriate expression of your thoughts and feelings. Here are 7 tips to being assertive.

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  • Jun

    Assertive V Aggressive

    Posted by R. Thomas

    Aggressive: Uses fear and intimidation to get what they want. Raise their voice when they lose control. Shouts and may accusatory language.

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  • Jul

    Unassertive Behaviour

    Posted by R. Thomas

    When we talk about being unassertive we mean acting in an indirect or passive manner. Permitting others to take advantage of you by not taking into consideration your rights.

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  • Aug

    The Art of Delegation

    Posted by R. Thomas

    Often those who seem to work the longest and hardest are not necessarily the best performers. Being effective with your time will increase your efficiency and therefore improving your performance.

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  • Sep

    7 Myths of Time Management

    Posted by R. Thomas

    Myth: Working longer or harder will get more done. Truth: Work efficiently. Working longer does not necessarily mean you will get more done

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  • Nov

    Aim & Objectives

    Posted by R. Thomas

    When developing a session plan for your training you will need to carefully think about the learning objectives for your students. This is a crucial element of training as it will set a structure for you and learners.

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  • Dec

    SMART Words

    Posted by R. Thomas

    When developing learning objectives for a teaching/training session we need to ensure that they have SMART words. SMART words are objectives that use active 'doing' verbs like list, state, explain etc etc.

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  • Jan

    Ground Rules

    Posted by R. Thomas

    When you are conducting training/teaching then implementing ground rules with your participants is essential. Ground rules can help build up a non-threatening and supportive culture within a training group, which strengthens the relationship between the trainer and the group and group members amongst themselves.

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  • Feb

    Learning Styles

    Posted by R. Thomas

    People learn in a great variety of different ways; some learn from reading books, others prefer lecture-based learning, while many of us learn through experiential learning (learning by doing).

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