Price: Quote
Duration: 3 hours
Delegates: 4-16 delegates
Available: Online or South Wales & West
If multiple members of your organisation require our Emotional Intelligence course, an in-house programme is likely the most effective training solution. Our in-house programmes are straightforward to arrange, with training conveniently delivered at your location across South Wales. Furthermore, all our courses are offered with transparent pricing and no hidden costs.
Welcome to our Emotional Intelligence course. In today's rapidly changing and interconnected world, emotional intelligence has become increasingly recognised as a vital skill in both personal and professional settings. This course is designed to help you understand, develop, and apply emotional intelligence to enhance your relationships, improve your decision-making abilities, and excel in various aspects of your life. Emotional intelligence is the capacity to recognise, understand, and manage your own emotions, as well as the emotions of others. It involves empathy, self-awareness, self-regulation, motivation, and social skills. Research has shown that individuals with high emotional intelligence are more likely to succeed in their careers, enjoy fulfilling relationships, and navigate challenges with resilience and grace.
Throughout this comprehensive course, our expert instructors will guide you on a journey of self-discovery and growth. You will learn to recognise and understand your emotions, identify patterns and triggers, and gain insights into how your emotions impact your thoughts, behaviour, and overall wellbeing. We will explore strategies to effectively regulate and manage emotions, reducing stress and enhancing overall emotional wellbeing.
This half-day Emotional Intelligence training course will enable you to get a better awareness and understanding of yourself and others around you. It will help by improving social skills, empathy and motivation by building trust and developing harmonious working relationships.
Understand the theory, concept and brief history of Emotional Intelligence
Learn the importance of Emotional Intelligence and how it is used
Defining emotional and rational thinking
Identify and understand which emotions you are feeling and why
Understand the links between feelings, thoughts and emotions
Manage impulsive feelings and negative emotions in relation to others and in relationships with others
Understand Negative Automatic Thoughts (NAT's)
Implementing Emotional Intelligence in the workplace environment
Create a positive self image and be self-assured
Be calm and composed in stressful situations
Make decisions despite uncertainties
Manage disruptive emotions and impulsive feelings well
Remain cool, positive and unflappable even in difficult moments
Think clearly and stay focused under pressure
Remain flexible and confident in handling change
Handle multiple demands, shifting priorities and rapid change
Be flexible and see opportunities
Sense how others feel and take an active interest in their concerns
Be attentive to emotional clues and listen well
Show sensitivity and understanding to other peoples needs and feelings
This course is designed for those who want to learn the basics of Emotional Intelligence (EI) and how to effectively utilise it to enhance their understanding of emotions. Ideal for beginners, this course provides a comprehensive introduction to EI, equipping you with practical techniques to improve your emotional awareness and leverage its power for personal and professional growth. Join us and unlock the potential of Emotional Intelligence in your life.
Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.
Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and continue to make improvements.
"A very insightful course, has given me a fresh perspective on managing my emotions during difficult times."
Bron Afon
"An excellent training session, with a very approachable knowledgeable trainer."
Welsh Government
"Knowing how my own behaviours and actions impact on my team will certainly change the way I do things."
Development Bank of Wales
Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.
Download our latest training brochure for 2025. Includes our Wellbeing, Core Skills, ICT and Technical courses.