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Chairing Skills
Duration: Half Day
Delivered: Online & Face-to-Face
This course has been designed so that delegates know how to implement a systemic approach to meetings that saves time and money.
Read moreCoaching Skills
Duration: Half Day
Delivered: Online & Face-to-Face
This Coaching Skills course has beens specifically designed to meet the needs of individuals who are in their first coaching role.
Read moreConducting Staff Appraisals
Duration: Half Day
Delivered: Online & Face-to-Face
Many managers make the mistake of conducting irregular and sudden appraisals, this can be greeted with hostility from the employee.
Read moreCustomer Services
Duration: 1 Day
Delivered: Online & Face-to-Face
This one day Customer Services Skills course is for those people who work either face-to-face with customers or via the telephone.
Read moreFacilitation Skills
Duration: Half Day
Delivered: Online & Face-to-Face
A facilitator helps groups of people understand their common objectives and assists them to plan how to achieve these objectives.
Read moreMinute Taking
Duration: Half Day
Delivered: Online & Face-to-Face
Minute taking is a vital element of any board or staff meeting. Most employees at sometime or another will be faced with the stressful task of taking minutes.
Read moreNote Taking
Duration: Half Day
Delivered: Online & Face-to-Face
Delegates will learn a range of different note taking methods including mind mapping and 3 columns which are suitable for a range of situations and events.
Read moreReport Writing
Duration: Half Day
Delivered: Online & Face-to-Face
Our Report Writing course will enable delegates to write effective reports which use a clear structure and formatting.
Read moreSales Skills
Duration: 1 Day
Delivered: Online & Face-to-Face
Our course provides a 1-day training programme presenting the skills and techniques required by a successful salesperson in a business environment.
Read moreTime Management
Duration: Half Day
Delivered: Online & Face-to-Face
Do you complete all your daily tasks successfully? Discover the methods to improve your time management in the workplace.
Read moreTrain the Trainer
Duration: 2 Day
Delivered: Face-to-Face
Our course is delivered over 2 days, and provides delegates with a sound introduction to the concepts of training.
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