Negotiation Skills Course In-house

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Course Details

Price: Quote
Duration: 3 hours
Delegates: 4-16 delegates
Available: Online or South Wales


Negotiation Skills Training Course in Cardiff

Negotiation Skills - Course Overview

If multiple members of your organisation require our Negotiation Skills course, an in-house programme is likely the most effective training solution. Our in-house programmes are straightforward to arrange, with training conveniently delivered at your location across South Wales. Furthermore, all our courses are offered with transparent pricing and no hidden costs.


Our Negotiation Skills course, offered both face-to-face and online, is designed to equip individuals with the knowledge and techniques necessary to become effective negotiators. Whether you're engaging in business transactions, resolving conflicts, or making important decisions, strong negotiation skills are essential for achieving mutually beneficial outcomes.


This course is ideal for professionals in various fields, entrepreneurs, salespersons, and individuals who want to enhance their negotiation abilities. By enrolling in this course, you will gain a deep understanding of negotiation principles, strategies, and tactics. You will learn how to prepare for negotiations, effectively communicate and persuade, handle objections, and reach favourable agreements.


Whether you're a novice or already have some negotiation experience, this course will provide you with practical tools and insights to improve your negotiation skills. By participating in engaging discussions and real-life case studies, you will develop the confidence and competence to negotiate successfully in a variety of contexts. Whether you choose to attend in person or online, this course will help you become a skilled negotiator, capable of achieving optimal outcomes in any negotiation scenario.


Negotiation Skills - Course Content


Principals of Negotiations

  • What are negotiations?

  • Why negotiate?

Planning Negotiations

  • Understanding your objective

  • BATNA (Best Alternative To a Negotiated Agreement)

  • Determining your counterparts BATNA

  • RV (Reservation Value)

  • ZOPA (Zone Of Possible Agreement)

  • Trades

Effective Communication

  • The square of communication

  • Behavioural Change Stairway Model (BCSM)

  • Active listening

  • Empathy and building rapport

Win-Win Negotiations

  • Distributive negotiations (Win-Lose)

  • Integrative negotiations (Win-Win)

  • Negotiation strategies

  • The negotiators dilemma

  • Creating an action plan


Who is this course for?

If you're just starting out in your career or looking to improve your negotiation skills, you're in the right place. This Negotiation Skills course is designed for beginners from all professional backgrounds. Whether you're a budding business professional, aspiring entrepreneur, sales enthusiast, or navigating the world of project management, this course is tailored to meet your needs.


Our Customers

Client List

Our training principles

Our Approach

Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.


In-house training

In-house Training

Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.


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Online Training

Online Learning Available

Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.


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Have a Question?

If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.


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Training Brochure 2025

Training Brochure 2025

Download our latest training brochure for 2025. Includes our Wellbeing, Core Skills, ICT and Technical courses.


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