Assertiveness Skills Course In-house
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Course Details
Price: Quote
Duration: 3 hours
Delegates: 4-16 delegates
Available: Online or South Wales & West
Assertiveness Skills - Course Overview
If multiple members of your organisation require our Assertiveness Skills course, an in-house programme is likely the most effective training solution. Our in-house programmes are straightforward to arrange, with training conveniently delivered at your location across South Wales. Furthermore, all our courses are offered with transparent pricing and no hidden costs.
Our Assertiveness Skills training course aims to equip individuals with the skills to effectively influence, listen, and negotiate with others. Assertiveness, at its core, involves respecting oneself and others while honestly expressing thoughts, feelings, and beliefs. The course provides insights into passive, aggressive, and assertive personalities, allowing participants to assess their position on the passive-aggressive scale. Moreover, attendees will learn to identify unassertive thoughts and develop the ability to challenge them using factual information, data, and personal experience.
Throughout the course, participants will be taught six proven assertiveness techniques that can be applied in various situations, depending on individual personality traits. Additionally, they will learn four methods to confidently and calmly say "no" when necessary. The final segment of the training focuses on handling constructive and destructive criticism in an assertive manner.
Developing assertiveness can bring several benefits to both individuals and organisations:
Improved communication
Enhanced self-confidence
Healthy boundaries
Respectful relationships
Increased influence
Improved decision-making
Reduced stress and anxiety
Increased productivity
Personal empowerment
Positive work environment
By completing our Assertiveness Skills training course, participants can enhance their communication skills, improve their ability to influence others, and cultivate a more positive and productive work environment.
Assertiveness Skills - In-house Content
On this half-day Assertiveness Skills course we will cover the following topics:
Understanding assertiveness
Myths of assertiveness
What stops us being assertive
Assertive behaviour
Thinking More Assertively
Challenging unassertive thoughts
Assertiveness techniques
Using assertiveness with empathy
Being assertive when someone has not been considering the rights of others
How to say 'no'
Assertively dealing with constructive criticism
Assertively dealing with destructive criticism
Who is this course for?
This Assertiveness Skills training course is for anyone who wants to be more assertive in the workplace, it applies to a huge range of job roles. This course is beneficial for those who have recently been promoted to a new role and need to gain a new skillset. You will also find this course useful if you find it difficult to say 'no', feel like you don't have the rights and privileges as other people or worried that being assertive will cause conflict.
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Our Approach
Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.
In-house Training
Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
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Recent Feedback
Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and continue to make improvements.
"I can go back to work and start putting into practice what I have learned, I feel more confident that I can gain control over the situation."
Cardiff Council
"Excellent trainer, he put the group at ease. Great to share experiences with people in a similar situation."
Natural Resources Wales
"Fantastic course, plenty of great advice and new skills learnt."
Welsh Government
Online Learning Available
Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
Online Training
Have a Question?
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.
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Karen's Story - Case Study
See how Karen used this Assertiveness Skills training, by taking a look at our new series of learner case studies.
Karen's Story
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