Effective Communication Course In-house
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Course Details
Price: Quote
Duration: 3 hours
Delegates: 4-16 delegates
Available: Online or South Wales & West
Effective Communication - Course Overview
If multiple members of your organisation require our Effective Communication course, an in-house programme is likely the most effective training solution. Our in-house programmes are straightforward to arrange, with training conveniently delivered at your location across South Wales. Furthermore, all our courses are offered with transparent pricing and no hidden costs.
Our Effective Communication training course in Bridgend, available both in-person and online, has been meticulously crafted to address the specific demands of the modern workplace environment, encompassing various forms of communication. Recognising the intricate relationships and team dynamics inherent in any business, we acknowledge the potential pitfalls that can lead to breakdowns in communication. With the understanding that enhancing one's communication skills serves as a foundation for personal growth, our course endeavours to assist you in improving your existing abilities.
The mastery of effective communication is a critical skill sought after by every organisation, enabling fruitful interactions with both internal and external customers, as well as colleagues. Within the dynamic workplace, there are instances where conveying difficult messages becomes necessary, demanding utmost precision to ensure they are not misinterpreted. Furthermore, conflicts may arise, warranting swift and efficient resolution.
During this course, participants will gain insights into the true effectiveness of their verbal and non-verbal communication. They will have the opportunity to evaluate their use of ambiguous language and whether they tend to assume rather than seek clarification. Additionally, delegates will enhance their awareness of the six common areas where communication breakdowns occur, enabling them to make necessary adjustments to enhance their personal communication skills.
Effective Communication - Course Content
This Effective Communication training course covers the following topics:
Basics of communication
Understanding and analysing group dynamics
Barriers to communication
Handling and resolving conflict
Asking effective questions
Building rapport
Assertive communication
Creating positive body language
Active listening
Who is this course for?
Our Effective Communication training course is designed to help individuals improve their communication skills. The course is relevant to individuals in various job roles, especially those who interact with internal or external customers. The training covers various aspects of communication, including verbal and nonverbal communication, active listening, and effective questioning techniques. The course also focuses on developing interpersonal skills, such as building rapport and empathy, which are crucial for effective communication.
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Our Approach
Our training approach focuses on small groups led by friendly trainers, ensuring a non-judgemental and comfortable environment where everyone feels supported.
In-house Training
Effortlessly upskill your teams with on-site expert training, saving time and promoting a comfortable learning environment.
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Recent Feedback
Feedback plays a pivotal part of our Learning Process, it ensures that we maintain the standards that we have set and continue to make improvements.
"Eye opening course, didn't realise how non-verbal communication impacts on the message. Given me plenty of thought how I need to change."
Welsh Rugby Union
"Fantastic training, the professional discussions were superb."
NHS
"An excellent course, will really help me communicate in the work place."
Oxfam
Online Learning Available
Some of our courses can be delivered online with a live trainer. Checkout our guidance on online learning.
Online Training
Have a Question?
If you have any questions regarding our training courses then please feel free to call us on 01656 737349 from Monday to Thursday from 9:00am to 4:00pm. Or complete the contact form.
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